Support

Each template purchase entitles you to 30 days of template-related email support from the day you receive your template.

Template-related support refers to assistance related to the customization of the pre-designed layout and design elements included in the template. Our support team can provide guidance on how to modify and adjust the template's design to suit your specific needs, such as adjusting font sizes or changing colours. However, please note that our support team is not responsible for any issues related to the underlying functionality of your website or Wix platform.

SUPPORT INCLUDES:

Template-specific customization
Canva graphic template customization

SUPPORT DOES NOT INCLUDE ISSUES RELATED TO:

Wix advice/problems
Additional code and modifications
Software problems
Hosting, domains and email
Design advice
Coding questions
IT/Computer problems
Re-installation
Out-of-date templates

Responsibility for Template

Once the template has been installed, it is no longer our responsibility and the service is considered complete and fulfilled. It is your responsibility to maintain your website and template moving forward.

You are responsible for upgrading your trial site with Wix within your trial period. If you let your free trial lapse, you must reactivate your site with Wix. We will not issue you a new website template if your trial expires, you will need to re-purchase another template/installation.

It is up to you to customize the template to fit your specific needs. We are not responsible for any changes, customisations, or additions made to the template after it has been installed. We are not required to reinstall the template if you change or delete any content or styles, it is your responsibility to maintain it.

You are responsible for all costs related to your Wix account. This includes, but is not limited to, the costs associated with domains, hosting, monthly plans, annual plans, email accounts, and any other services provided by Wix.

It is your responsibility to ensure that your account is up-to-date and that all associated costs are paid on time to avoid any interruptions or issues with your website. We are not responsible for any costs incurred as a result of your Wix account, and we cannot be held liable for any issues or interruptions to your website that may arise due to payment or billing issues with your Wix account.

Although we build on the Wix platform, we are not affiliated, sponsored, or endorsed by Wix. The term "Wix" is a trademark of Wix, Ltd. Our website and products are not associated with or endorsed by Wix, Ltd.

Wix Disclaimer

PAYPAL

PayPal's Pay in 4 offers customers four convenient, interest-free installments for purchases between $30 to $1,500. The first payment is made during the initial purchase, with 3 bi-weekly payments remaining until paid in full.

PayPal also offers 6, 12, or 24-month payment plans on purchases over $199 with an APR of 9.99% to 29.99%. Applicant approval varies and is not guaranteed.

AFFIRM

Affirm Pay in 4 allows you to make 4 interest-free payments every 2 weeks. Great for everyday purchases.

No interest or fees
No impact on your credit score
Set up easy, automatic payments

Or choose Affirm monthly installments. Perfect for big-ticket items.

No hidden fees—ever
What you see is what you pay
Set up easy, automatic payments

Buy Now, Pay Later

All prices listed on our website are in United States Dollar ($USD). At checkout, we use Wix stores where you can pay with all major credit cards.

We also offer the option to pay via third-party secure payment providers, PayPal or Affirm. Both accept all major credit cards, as well as "Buy-Now-Pay-Later" installment plans. You will also receive an email receipt from them once your payment has been processed.

Checkout & Currency

We make no guarantees of any kind regarding your earnings or income, whether expressed or implied. Our website templates, information, and any education provided are intended to assist you in achieving your goals. You acknowledge that your success depends entirely on your business experience, motivation, and individual capacity.

Any testimonials featured on our website or marketing materials are accurate and honest portrayals of previous clients or customers who have sharing their opinions about our website, products, and/or services. Any testimonials featured on our website or marketing materials are not a guarantee that all clients or customers will have the same, similar, or better experience.

By using our website and purchasing our products or services, you acknowledge and accept that your success is solely your responsibility, and we are not liable for any results or consequences of your actions.

Disclaimer of Earnings & Income

All Canva templates require access to Canva and basic Canva knowledge, including how to use the platform and make edits.

Our Canva templates come with basic support, meaning we can help you receive and access your templates. For customization support, you'll have access to Canva customer support and their extensive tutorials.

All copy and photography is for demo purposes only and are intended to be replaced.

Our templates come with a one-time use license, in short, 1 template purchase = 1 project only. If you want to use the template for a different person/business, you must purchase another license.

Templates cannot be resold, shared, duplicated or claimed as your own.

Due to the nature of our digital products, we do not offer refunds, returns or exchanges for any and all payments made. Please review the template details, program requirements and information before making your purchase.

Canva Templates

While we aim to make our templates and code work across all browsers, we cannot guarantee that all features will work on every browser. We test our templates and code on a range of modern browsers, but we cannot check every browser or every version of every browser. Therefore, some features may not work as intended if a browser does not have the ability to feature the code.

Additionally, some browsers may interpret CSS and HTML code differently, which can cause minor display differences between browsers. It is the user's responsibility to check the template on different browsers to ensure that it meets their needs. We recommend using the latest version of a modern browser, such as Chrome, for the best user experience.

We cannot be held responsible for any issues that arise due to unsupported code or features across browsers. Finally, we reserve the right to discontinue support for certain browsers or browser versions at our discretion, in order to focus our resources on supporting modern browsers and providing the best user experience for the majority of our users.

Cross-Browser Compatibility

LOSS OF CONTENT & ERRORS

We will always do our best to ensure that your existing site/content is protected, however, we cannot be held responsible for anything that goes wrong or accidental loss of content (of any kind) during the installation. This is unlikely, however, we always recommend backing up your content beforehand.

WIX ERRORS

We cannot be held responsible for any Wix-related errors that result in the loss of content (of any kind) or other damages during the template installation.

STYLE CHANGES TO CURRENT CONTENT

During on-site installation, we will be making stylistic changes that will apply to the entire site. This means that whilst we won’t edit your existing content, it will likely look different due to the new template settings. You acknowledge that your existing content will NOT look the same after the new template installation.

Errors & Content Changes

As digital products, our templates are not eligible for refunds or exchanges of any kind. We understand that this may be inconvenient, but we cannot make exceptions to this policy.

We encourage you to review the template demos, features, program requirements, and accompanying information carefully before making your purchase. This will help you to ensure that the template is a good fit for your needs and that you will be able to use it effectively.

Please note that we reserve the right to cancel an installation at any time. If we cancel your installation, we will refund the full amount of the Install service only. We will do our best to notify you as soon as possible if we need to cancel your installation.

Refunds & Cancellations

Since browser technology and web applications change over time, we cannot guarantee that embedded third-party applications, template design kits, or custom code will continue to operate in the desired way at any time after we conclude our service of installation. In the unlikely event that Wix, the third party, or web browser technology changes in such a way that this breaks your website, we can provide an estimate for fixing it at that time.

Third-Party Applications

We are unable to guarantee compatibility between our custom code and any other code, plugins, customizations, or integrations that you may have already installed on your website.

Additionally, we cannot ensure that our custom code will be compatible with any future revisions, updates, or versions of Wix or other third-party services. This is because we do not have control over any changes that may be made by these services or any customizations that you make to your website.

Please note that any issues arising from incompatibility or errors due to custom code that we have created for you may incur additional charges for our services to resolve.

Custom Code

Updates to Wix or other third-party services may render our templates, plugins, or code inoperable. Under such situations, we are under no obligation to update your templates/code plugins or inform you.

We cannot guarantee that our code plugins or templates will be compatible with any other code, plugins, customization, or integrations that you have already installed on your website. We also cannot guarantee that our plugins, coding, or templates will be compatible with any future revisions, updates, or versions of Wix or other third-party services.

Compatibility & Inoperability

All of our training video tutorials and guides are provided as bonus content, not as part of the template. Therefore, we retain the right not to provide you with new tutorials or guides if the Wix platform, a third-party platform, is updated after you have purchased a template. Wix is constantly changing and evolving, and we cannot guarantee that our tutorials and guides will be updated to reflect those changes. However, we will do our best to keep our tutorials and guides up-to-date and relevant.

Video tutorials, guides & bonus content

When you purchase a template, you are purchasing the design, layout, font selection, and color scheme to apply to your Wix website. The functionality and features of the website are provided by Wix and are not altered by the template.

Our templates are designed to enhance the aesthetics of your website, but do not change or modify the underlying functionality. It's important to note that if you have specific functionality or features in mind for your website, you'll need to ensure that they are available through Wix's existing features or third-party integrations.

Functionality

It is your responsibility to reach and check each template description carefully for specific requirements.

All templates require a free Wix account to be installed. If you wish to remove the ads on your live site and connect a custom domain, a Wix premium subscription is required. You will also be required to upgrade your Wix plan for any template, including, but not limited to, templates that accept online payment or bookings.

While our templates are designed to be easy to use and customize, a basic level of understanding of the internet and how to use Wix is required. If you are unable to use Wix, it's up to you to learn how to use the platform before using our templates. We provide complimentary instructions and tutorials to assist you in using our templates, but we are not required to provide extensive training or ongoing support. It is up to us to determine the appropriateness of the tutorials and to decide how to deliver them.

Requirements

We do our best to ensure that your experience with our templates and the Wix video trainings is free of interruptions. However, due to the digital nature of our offerings, we cannot guarantee that your access will not be restricted periodically to make way for repairs, maintenance, or updates.

We will not be held liable for refunds or damages, should our offerings be rendered inaccessible to you due to network failures, server overload, backup procedures, or other similar reasons.

Interruptions

We reserve the right to discontinue our templates and any included materials at any time in the future, for any reason. If we decide to repackage any existing resources or templates, you agree that we are not obligated to provide you with that separate offering for free or at a discount.

Template Access

You must place/retain a credit to Ton Reve Design with a live hyperlink to our website. You may not, in any circumstance, claim or promote our website template designs as your own work.

Proper credit can be given by adding a statement such as "Template/Design by Ton Reve" in the footer or on the website's credits page with a live hyperlink to our website.

If you have multiple creatives that you are giving credit to, you may move our live credit hyperlink from the footer to a Site Credits page, however, the Site Credits page must be linked to in the footer.

You may add your own name alongside our credit if you wish, as long as the hyperlink to the Ton Reve Design website is maintained and it is clear that the original design is not being claimed.

Each template offered on this website contains a footer design credit to promote our brand and services. Removing the footer design credit without prior authorization is strictly prohibited. However, if you wish to remove the credit, you may purchase a license to do so for a fee of $500 USD per template. This fee covers the cost of removing the credit from the template and compensates for the loss of advertising. Once the fee is paid, you will receive a licence to remove the credit from your purchased template.

Please note that removing the footer design credit without authorization or payment is a violation of our terms of use and may result in legal action.

Site Credit

We understand that our templates may be used in various commercial projects, and we welcome the opportunity to collaborate with you. However, we ask that you respect our copyright and intellectual property.

If you are purchasing a Wix template for use in a client project or any project where you will be receiving compensation (e.g. money), you must place/retain a credit to Ton Reve Design with a live hyperlink to our website. You may not, in any circumstance, claim or promote our website template designs as your own work.

Proper credit can be given by adding a statement such as "Template/Design by Ton Reve" in the footer or on the website's credits page with a live hyperlink to our website.

You may add your own name alongside our credit if you wish, as long as the hyperlink to the Ton Reve Design website is maintained and it is clear that the original design is not being claimed.

Please note that removing the footer design credit without authorization or payment is a violation of our terms of use and may result in legal action.

Commercial Use/Using for Clients

You understand that engaging in unauthorized use of our templates is considered theft, and we reserve the right to prosecute it as a civil and/or criminal offense.

Unauthorized Use

Each purchase grants you a limited, non-exclusive, non-transferable, single-seat license to the template. If you need to install the template more than once, multiple templates must be purchased.

1 TEMPLATE PURCHASE = 1 WEBSITE

To clarify, each Wix template can be used for one website only. If you want to use the template for a different person, business, or website, you must purchase another license by purchasing the template again.

PROHIBITIONS

You may not share, resell, duplicate, or exploit the template in whole or in part.
You may not use, adapt, or represent our templates or designs as if they were created by you.
You may not create any derivative work or offer competing offerings based on information contained in your purchase.

INTELLECTUAL PROPERTY RIGHTS

You may not violate our intellectual property rights, including copyright and trademark, as specified above.

License

The Wix platform may change or update at any time, and this is out of our hands. We are not obliged to provide support for older templates built on older versions of Wix.

Wix Updates

You are responsible for preserving your chosen template’s demo pages. There is no one-click reinstallation of the template, it is your responsibility to manage any modifications or changes to your website's pages. We will provide duplicated, disabled demo pages at installation in case you need them later, but you are responsible for ensuring these remain preserved on your website.

Demo Pages

Template designs are sold as-is. We are not required to reinstall the template if a newer version or design is released. We cannot guarantee lifetime updates to the content if the template has been retired or removed from the store, or if it will no longer be updated.

Template Updates

Copyright

Ton Reve Design owns the copyright to the design and all files included with your template (excluding photos). You may not share the template design or any design materials provided within your purchase with anyone else. Templates (and any materials/code/files provided with your purchase) cannot be resold, shared, duplicated, or claimed as your own in any way.

If you are purchasing a Wix template for use in a client project or any project where you will be receiving compensation (e.g. money), you cannot claim the template as your own original work. You must provide credit to Ton Reve Design to avoid breaching copyright. We understand that our templates may be used in various projects, and we welcome the opportunity to collaborate with you. However, we ask that you respect our copyright and intellectual property. Proper credit can be given by adding a statement such as "Template by Ton Reve Design" in the footer or on the website's credits page with a live link to our website "www.tonrevedesign.com".

Photos and videos used in our templates are always sourced from free stock photo websites such as Pexels, Unsplash and KaboomPics, and are mainly used for demonstration purposes. However, you may continue to use the free stock images if you wish, without required attribution from the original owners as per the usage license agreement stated on these websites.

Ton Reve Design reserves the right to use your completed website design in promotional material, including template showcase, for demonstration and marketing purposes. However, we will not disclose any confidential information or personal data without your express permission.

Template Installation

Your Wix template will always be delivered as a new website. Currently, Wix does not have the option to replace an existing website with a template that is transferred to your account.

Once purchased, we will transfer the new Wix website to your Wix account within 24 business hours. You will receive the transfer by means of email invitation from Wix.com to the provided email address you use at checkout. You are responsible for providing the correct email address and we cannot be held responsible for any issues caused by wrongly submitted information.

Please note: You will have 3 days to accept the website transfer email before the invitation will expire. If the window of acceptance has closed, an additional fee may be incurred for the re-transfer of your website template to your account.

Installation does not include:

Customization of any sort
Anything unrelated to the Template
Revisions or Refinements
Adding your content
Search Engine Optimization
Wix Tutorials
Social Media Connection
Migration of Any Kind (content, domains etc.)
Domain Connection
Integrations of any sort
Graphic design services
Copywriting or content creation
E-commerce setup or configuration
Payment gateway setup or configuration
Email marketing setup or configuration
Custom coding or development beyond the scope of the template
Ongoing website maintenance or support
More than 30 days of email support

WHAT YOU WILL RECEIVE

You will receive the new website exactly as-is seen on the live demo. We do not provide support for custom code or customizations beyond the scope of the demo template. If you require additional customization or support, we are happy to provide a quote for our design services.

By purchasing our templates, you acknowledge that they are intended for DIY customization. It is your responsibility to add your content, text, images, and other brand elements to the template pages.

Your new Wix website requires email invitation to access. It is your responsibility to ensure that you have received the email invitation within 72 hours of purchase (3 days). After 3 days, the invitation to accept your new website will expire. Once the window of acceptance has closed, an additional fee may be incurred for the re-transfer of your website template to your account.

If for any reason you have not received the email invitation within this time frame, you must contact us by email to request a new email invitation to be sent. If you have not accepted the email invitation and have not requested a new one within 30 days of purchase, we will consider the design delivered and you will not be entitled to a new email invitation request or refund.

Email Invitation Delivery

A Wix website template is a pre-designed layout and selection of design choices that alter the look and feel of a website. The template provides a framework for your website's design, including elements like fonts, colors, and page layout.

Our templates do not modify the underlying functionality of a website, which is provided by Wix. Think of the template as the look and aesthetic feel of your site. If you have specific functionality or features in mind, you may need to add them through Wix's existing features or third-party integrations.

Wix Templates

Transfer Timeline

We will always do our best to have your template transferred within 24 hours (Monday to Friday, 8:00AM - 8:00PM, MST). The 24 hours does not include the day of purchase, weekends, national holidays or US bank holidays.

For example, if you purchase on Monday, your template will be with you by the end of Tuesday.

In the rare case that it will take longer, we will always let you know. Although rare, we cannot guarantee that installation will always be within 24 Hours.

Please note that the order time and date are based on our PST USA time, not the customer's local time.

By purchasing our templates, you acknowledge and accept this installation timeframe and agree to notify us promptly if you have any concerns or issues with the installation process. Please be aware that we are not responsible for any issues that arise due to factors beyond our control.

Template Terms & Policies

By purchasing a template from us or accessing any template material, you acknowledge and agree to these terms and conditions.

We reserve the right, in our sole discretion, to change the Terms under which our products are offered. The most current version of the Terms will supersede all previous versions. We encourage you to periodically review the Terms to stay informed of our updates. Please note that we do not have an obligation to provide you with notice of any changes to the Terms. It is your responsibility to regularly check the Terms for any updates or changes.

"WE," "US," AND "OUR" refer to Ton Reve Design Templates. "YOU", "USER," "CUSTOMER," OR "CLIENT" refers to the user or any person who uses our Service or purchases our products.

"TRANSFERRED" refers to the point at which the transfer of your chosen template to your Wix account has been initiated. You will receive an email invitation from Wix that you will be responsible to accept so the transfer process will be completed. After accepting the transfer invitation, your template will in your Wix account ready to edit.

"WIX TEMPLATE" refers to a pre-designed layout and selection of design choices that alter the look and feel of a Wix website. The template provides a framework for the website's design, including elements like fonts, colors, and page layout.

All of the above definitions and terms include any variations or derivatives of the terms used in this document.